Long Beach, CA – Long Beach Transit (LBT) launched a one-year pilot program with the See Say App from ELERTS on Tuesday, Sept. 2, reinforcing its commitment to customer and employee safety. The mobile app provides customers a fast, discreet way to report safety and security concerns directly from their smartphones, supporting LBT’s efforts to ensure a welcoming transit experience for our customers.   

“Long Beach Transit recognizes that safety requires both innovation and collaboration,” said Kenneth A. McDonald, President and CEO of Long Beach Transit. “By introducing the See Say App, we are setting a higher standard for transit security and strengthening the partnership between our agency and the customers we serve. This initiative reflects our leadership in advancing safety while ensuring our system remains welcoming and inclusive for all.” 

This pilot program builds on LBT’s existing safety efforts, including our Transit Ambassador program, onboard monitoring technology, and a strong customer Code of Conduct.

Reporting Made Simple

The See Say App makes it easy for customers to report security issues such as suspicious behavior, vandalism, unsafe conditions, or unattended items in just three steps: 

1. Download the See Say App by visiting GetSeeSay.com.
2. Select Long Beach Transit as your agency. 
3. Report your concern – send a message, photo or video. Customers may choose to remain anonymous. 

Alternative Reporting Options 

Customers may also report security concerns without the app by: 

• Calling or texting 562.442.5401 

• Submitting a report online at ridelbt.com/safety

In emergencies, customers should always call 911. 

Protecting Customer Privacy 

All reports submitted through the See Say App are reviewed by LBT’s security team. Customers may choose to submit information anonymously, ensuring privacy while concerns are addressed. 

About Long Beach Transit

Long Beach Transit is dedicated to connecting communities and moving people, making everyday life better by providing transportation services in Long Beach, Lakewood, Signal Hill, as well as Artesia, Bellflower, Carson, Cerritos, Compton, Downey, Hawaiian Gardens, Los Alamitos, Norwalk, Paramount and Seal Beach. For more information, visit ridelbt.com.